SGT Repointing Solutions

Frequently Asked Questions

Answers to common questions about brick repointing, lime mortar, pricing, access, timescales and masonry repairs across Kent & Sussex.

Helpful answers before you get in touch

We are often asked similar questions about repointing, lime mortar, brickwork repairs, chimneys, access and pricing. This page is here to help you understand what repointing involves and what to expect before requesting a quotation.

If your question is not covered here, please feel free to contact us and we will be happy to help.

Common Questions
Clear & Honest Answers

Straightforward guidance on the most common things customers want to know before starting a repointing project.

General Repointing Questions

What is repointing?

Repointing is the process of removing defective or deteriorated mortar from between bricks or stone and replacing it with new mortar. This helps restore the weather resistance, appearance and overall integrity of the wall.

How do I know if my property needs repointing?

Common signs include cracked or missing mortar joints, recessed joints, loose or powdery mortar, damp penetration, vegetation growth in the joints and a general weathered or tired appearance to the masonry.

Is repointing just cosmetic?

No. While repointing does improve the appearance of brickwork or stonework, it is also an important maintenance repair. Failing mortar can allow water into the wall and may eventually contribute to damage or instability if left untreated.

How long does repointing last?

This depends on the type of property, the mortar used, the quality of the workmanship and the level of exposure to weather. Properly carried out repointing using suitable materials should provide long-lasting protection.

Lime Mortar Questions

Why is lime mortar important for older buildings?

Many older properties were built with breathable materials that need to release moisture naturally. Lime mortar is more breathable and flexible than hard cement mortar, making it better suited to period and traditionally built properties.

What happens if cement mortar has been used on an older property?

Hard cement mortar can trap moisture within the wall, leading to damp issues, frost damage, cracking and deterioration of the brick or stone. In many cases, the masonry begins to fail before the cement mortar does.

Do all old properties need lime mortar repointing?

Not every property is the same, but many traditional and period buildings are better suited to lime mortar. The age of the building, the type of masonry and the condition of the existing mortar all need to be considered.

Can you match the existing mortar colour and finish?

We always aim to use a mortar that is appropriate both technically and visually. This includes considering colour, texture and joint finish so the work sits naturally with the existing building.

Practical Questions

How much does repointing cost?

Costs vary depending on the size of the area, the condition of the mortar, access, building height and whether specialist lime mortar is required. Our standard pricing page gives a useful guide, and we are happy to provide a quotation for your specific project.

Do you work on chimneys, garden walls and boundary walls?

Yes. We carry out repointing and masonry repairs on a range of structures including house walls, chimneys, garden walls, boundary walls and period masonry features.

Will scaffolding be needed?

That depends on the height of the work area and how accessible it is. Lower-level work may not require scaffolding, while higher elevations and chimneys often do. This would be discussed as part of the quotation.

How long will the work take?

Timescales vary depending on the size of the job, weather conditions, access and the type of mortar being used. Smaller repairs may be completed relatively quickly, while larger or more detailed traditional work can take longer.

Is repointing messy?

Repointing can create dust and debris during the raking out stage, but we aim to work carefully and keep the site as tidy and controlled as possible throughout the project.

Choosing the Right Contractor

Why should repointing be done carefully?

Poor repointing can damage the edges of bricks or stone, introduce unsuitable mortar and leave the wall looking unnatural. Good repointing should protect the masonry, suit the building and improve both performance and appearance.

Do you only work in Kent and Sussex?

Our main service area is Kent and Sussex. If you are nearby and unsure whether we cover your location, please get in touch.

Can I contact you for advice before committing to the work?

Yes. We are happy to discuss your property, explain the likely issues and help you understand the most suitable repair approach before moving forward.

Do you provide quotations?

Yes. We can provide a quotation based on the property, the condition of the masonry, the mortar type required and any access considerations.

Still Have a Question?

If you would like advice on brick repointing, lime mortar work, chimney repairs or masonry restoration, please get in touch. We are always happy to discuss your project and provide clear, honest guidance.

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